1. Introduction and Scope

This Privacy Policy describes how tht89 ("we", "us", "our") collects, uses, stores, shares, and protects the personal information of individuals ("you", "your") who access or use our online gaming platform at https://tht89.cam. This policy applies to all services offered by tht89, including casino games, sports betting, live dealer experiences, and lottery products such as togel (Indonesia's traditional numbers lottery).

By creating an Account on tht89 or using our services, you acknowledge that you have read, understood, and agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any provision of this policy, you must not use the tht89 platform and should refrain from providing us with any personal information.

tht89 is committed to protecting your privacy and maintaining the confidentiality of your personal data. We implement robust technical and organizational measures to safeguard your information against unauthorized access, accidental loss, destruction, or alteration. This Privacy Policy is designed to comply with international data protection principles and best practices applicable to online gaming operators serving Indonesian players.

Our Privacy Commitment

We collect only the personal information necessary to provide our gaming services, process transactions, verify identities, and comply with legal obligations. We never sell your personal data to third parties for marketing purposes, and we limit data sharing to essential service providers who are contractually bound to protect your information. Your trust is fundamental to our relationship, and we take our data protection responsibilities seriously.

2. Information We Collect

To provide you with a secure and personalized gaming experience on tht89, we collect various types of information. The specific data we gather depends on how you interact with our platform and which services you use. Below is a comprehensive overview of the personal information we collect, categorized by collection method and purpose.

2.1 Information You Provide Directly

When you register for an Account or use tht89 services, you voluntarily provide us with personal information, including:

Registration Information

Basic personal details collected during the account creation process:

  • Full Legal Name: As it appears on your government-issued identification
  • Date of Birth: To verify you meet the minimum age requirement of 21 years
  • Email Address: For account notifications, password resets, and customer communications
  • Phone Number: For account security, two-factor authentication, and customer support
  • Residential Address: Including street, city, province, and postal code within Indonesia
  • Username and Password: Self-selected credentials for accessing your Account
  • Preferred Language: To customize communications (Indonesian or English)

Financial Information

Payment details necessary for processing deposits and withdrawals:

  • Bank Account Information: Account number, bank name (BCA, BRI, BNI, Mandiri), and account holder name
  • E-Wallet Details: Account numbers or registered phone numbers for OVO, DANA, GoPay, ShopeePay, and LinkAja
  • Transaction History: Records of all deposits, withdrawals, wagers, winnings, and bonus claims
  • Payment Method Verification: Screenshots or documentation proving ownership of payment accounts

Important: tht89 does not store full credit card numbers, CVV codes, or banking passwords. Payment processing is handled securely through encrypted channels, and sensitive financial data is never saved on our servers.

Identity Verification Documents

Documentation required for KYC (Know Your Customer) compliance:

  • Government-Issued ID: Copy of your Indonesian National ID (KTP), passport, or driver's license
  • Proof of Address: Recent utility bill, bank statement, or official government correspondence
  • Selfie Verification: Photograph of yourself holding your ID document next to your face
  • Source of Funds Documentation: For large transactions, proof of income or wealth such as payslips or bank statements

2.2 Information Collected Automatically

When you access the tht89 platform, we automatically collect certain technical and usage information through cookies, web beacons, and similar tracking technologies:

Device and Technical Information

  • IP Address: Your device's internet protocol address, which may reveal your approximate geographic location
  • Device Information: Type of device (smartphone, tablet, desktop), operating system (Android, iOS, Windows), browser type and version
  • Device Identifiers: Unique device ID, advertising ID, or other persistent identifiers
  • Screen Resolution: Display size and resolution to optimize interface presentation
  • Mobile Network Information: Mobile carrier name and connection type (3G, 4G, 5G, Wi-Fi)

Usage and Behavioral Data

  • Gaming Activity: Games played, bet amounts, winnings and losses, session duration, and gameplay patterns
  • Navigation Patterns: Pages visited, features accessed, buttons clicked, and navigation paths through the platform
  • Login History: Dates, times, and locations of Account access attempts (successful and failed)
  • Customer Support Interactions: Live chat transcripts, email correspondence, and support ticket history
  • Marketing Engagement: Email open rates, promotional click-through rates, and bonus claim activity

2.3 Information from Third-Party Sources

In limited circumstances, we may receive information about you from external sources to verify your identity, prevent fraud, or comply with legal obligations:

  • Payment Processors: Transaction confirmation, payment method verification, and fraud risk scores from Indonesian banks and e-wallet providers
  • Identity Verification Services: Age verification, address validation, and identity authentication from specialized third-party verification providers
  • Fraud Prevention Services: Risk assessment data, fraud alerts, and suspicious activity reports from industry fraud detection databases
  • Public Records: Information from publicly available sources to verify identity or comply with regulatory requirements

3. How We Use Your Information

tht89 processes your personal information for specific, legitimate purposes related to providing our gaming services and complying with legal obligations. We use your data only to the extent necessary to achieve these purposes and in accordance with applicable data protection laws. Below are the primary ways we use your personal information:

3.1 Service Provision and Account Management

  • Account Creation and Maintenance: To register your Account, authenticate your identity, and maintain your profile information
  • Transaction Processing: To process deposits, withdrawals, wagers, winnings, and bonus credits accurately and securely
  • Game Access: To provide access to casino games, sports betting markets, live dealer tables, and lottery draws
  • Customer Support: To respond to inquiries, resolve technical issues, and provide assistance via live chat, email, and WhatsApp
  • Account Security: To protect your Account from unauthorized access through password verification, two-factor authentication, and suspicious activity monitoring

3.2 Legal and Regulatory Compliance

  • Age Verification: To confirm you are at least 21 years old and legally permitted to gamble
  • Identity Verification (KYC): To verify your identity and prevent fraud, identity theft, and account takeovers
  • Anti-Money Laundering (AML): To detect and prevent money laundering, terrorist financing, and other financial crimes
  • Responsible Gaming Enforcement: To implement deposit limits, self-exclusion requests, and identify problem gambling patterns
  • Regulatory Reporting: To comply with reporting obligations under our international gaming licenses
  • Dispute Resolution: To investigate disputes, suspected Terms violations, and bonus abuse claims

3.3 Platform Improvement and Personalization

  • User Experience Optimization: To analyze how Players use tht89 and improve interface design, navigation, and feature accessibility
  • Game Recommendations: To suggest games, betting markets, or promotions based on your preferences and playing history
  • Performance Monitoring: To identify technical issues, optimize loading times, and ensure platform stability
  • Fraud Detection: To analyze behavioral patterns and identify suspicious activity such as collusion, bot usage, or bonus abuse
  • Product Development: To develop new features, games, and services tailored to Indonesian player preferences

3.4 Marketing and Communications

  • Promotional Offers: To send you information about bonuses, free spins, cashback offers, and special promotions (only if you have opted in)
  • Transactional Notifications: To send Account alerts, transaction confirmations, withdrawal approvals, and security notifications
  • Service Updates: To inform you about changes to our Terms & Conditions, Privacy Policy, or platform features
  • Responsible Gaming Reminders: To send notifications about your playing time, spending patterns, or available self-exclusion tools

You can opt out of marketing communications at any time by clicking the unsubscribe link in any promotional email or contacting customer support. Please note that you cannot opt out of essential transactional and security-related communications.

4. How We Share Your Information

tht89 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with trusted third-party service providers and partners under specific circumstances to deliver our services effectively and comply with legal obligations. All third parties who receive your information are contractually obligated to protect it with the same level of security we provide and to use it only for the purposes we specify.

4.1 Service Providers and Business Partners

  • Payment Processors: Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals
  • Identity Verification Services: Third-party KYC providers to verify your identity, age, and address
  • Cloud Hosting Providers: Secure data centers to store Account information, transaction records, and platform data
  • Customer Support Tools: Live chat software, email platforms, and ticketing systems to manage customer inquiries
  • Marketing Service Providers: Email delivery services and analytics platforms to manage promotional campaigns (only if you have opted in)
  • Fraud Prevention Services: Specialized fraud detection and prevention tools to protect against unauthorized access and suspicious activity

4.2 Legal and Regulatory Obligations

We may disclose your personal information when required by law or when we believe in good faith that such disclosure is necessary to:

  • Comply with legal process, court orders, subpoenas, or government investigations
  • Respond to requests from regulatory authorities or licensing bodies overseeing our operations
  • Enforce our Terms & Conditions and investigate suspected violations
  • Protect the rights, property, or safety of tht89, our Players, or the public
  • Detect, prevent, or address fraud, security breaches, or technical issues
  • Comply with anti-money laundering (AML) and counter-terrorist financing (CTF) regulations

4.3 Business Transfers

In the event that tht89 undergoes a business transition such as a merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred to the successor entity as part of the transaction. You will be notified via email and a prominent notice on our website of any change in ownership or control of your personal information. The successor entity will continue to be bound by this Privacy Policy unless you consent to a new privacy policy.

5. Data Security Measures

Protecting your personal information is a top priority at tht89. We implement comprehensive technical, administrative, and physical security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. While no online platform can guarantee absolute security, we continuously update our security protocols to reflect industry best practices and emerging threats.

256-Bit SSL Encryption

All data transmitted between your device and tht89 servers is protected by industry-standard 256-bit SSL (Secure Socket Layer) encryption. This bank-level encryption scrambles your personal information, payment details, and login credentials to prevent interception by unauthorized parties.

Secure Data Storage

Your personal information is stored on secure servers located in protected data centers with restricted physical access, 24/7 monitoring, fire suppression systems, and backup power supplies. All stored data is encrypted at rest using advanced encryption standards (AES-256).

Access Controls

Access to personal information is strictly limited to authorized tht89 employees and contractors who require it to perform their job functions. All personnel undergo background checks and sign confidentiality agreements. We implement role-based access controls and audit logs to track data access.

Authentication Protocols

We employ strong password requirements, optional two-factor authentication (2FA), and account lockout mechanisms after repeated failed login attempts. Session management protocols automatically log you out after periods of inactivity to prevent unauthorized access.

Vulnerability Testing

Our platform undergoes regular security audits, penetration testing, and vulnerability assessments by independent cybersecurity experts. We promptly patch identified vulnerabilities and continuously monitor for emerging security threats.

Activity Monitoring

We monitor Account activity 24/7 using automated fraud detection systems that flag unusual patterns such as multiple login attempts from different locations, abnormal betting behavior, or potential account takeover attempts. Suspicious activity triggers immediate security protocols.

Your Role in Security

While we implement robust security measures, protecting your Account also requires your participation. Please follow these best practices:

  • Choose a strong, unique password containing uppercase and lowercase letters, numbers, and special characters
  • Never share your password with anyone, including tht89 employees (we will never ask for it)
  • Enable two-factor authentication (2FA) for an additional layer of security
  • Log out of your Account when using shared or public devices
  • Avoid accessing your Account over unsecured public Wi-Fi networks
  • Keep your email address and phone number up to date to receive security alerts
  • Contact customer support immediately if you suspect unauthorized access to your Account

6. Data Retention

tht89 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and the purpose for which it is processed:

Data Category Retention Period Rationale
Account Information Duration of active Account + 5 years after closure Legal compliance, dispute resolution, and audit requirements
Transaction Records 7 years from transaction date Financial regulations, tax compliance, and anti-money laundering requirements
KYC Documents 5 years after Account closure Regulatory compliance and fraud prevention
Gaming Activity Logs 5 years from activity date Dispute resolution, game integrity verification, and regulatory reporting
Marketing Preferences Until you opt out or Account is closed To honor your communication preferences
Customer Support Records 3 years from last interaction Quality assurance, training, and dispute resolution

After the applicable retention period expires, we securely delete or anonymize your personal information in accordance with our data deletion protocols. Anonymized data that cannot be traced back to you may be retained indefinitely for statistical analysis and platform improvement purposes.

7. Your Privacy Rights

As a tht89 user, you have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them. To submit a privacy-related request, please contact our customer support team via email or live chat with "Privacy Request" in the subject line.

7.1 Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of the personal information we hold about you. We will provide this information in a clear, structured format within 30 days of your verified request.

7.2 Right to Rectification

If you believe any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request correction. You can update most Account information directly through your profile settings, or contact customer support for assistance with other data corrections.

7.3 Right to Erasure ("Right to Be Forgotten")

You may request deletion of your personal information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent for processing. However, we may retain certain information where required by law or legitimate business interests (e.g., fraud prevention, dispute resolution, legal compliance).

7.4 Right to Restrict Processing

You have the right to request restriction of processing your personal data in certain situations, such as when you contest the accuracy of the data or object to processing while we verify legitimate grounds for continued processing.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, machine-readable format and to transmit that data to another service provider where technically feasible.

7.6 Right to Object

You have the right to object to processing of your personal information for direct marketing purposes at any time. You can opt out of marketing communications by clicking the unsubscribe link in promotional emails or adjusting your communication preferences in your Account settings.

7.7 Right to Withdraw Consent

Where we process your personal information based on consent (rather than legal obligation or legitimate interest), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

Note: To protect your privacy and security, we will verify your identity before responding to any privacy rights request. This may require providing additional identification documentation.

8. Cookies and Tracking Technologies

tht89 uses cookies and similar tracking technologies to enhance your browsing experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device by your web browser. We use both session cookies (deleted when you close your browser) and persistent cookies (remain on your device for a set period).

Types of Cookies We Use:

  • Essential Cookies: Required for basic platform functionality, such as maintaining your logged-in session and remembering your preferences. These cannot be disabled without affecting platform usability.
  • Performance Cookies: Collect anonymous information about how visitors use tht89, such as which pages are visited most frequently. This helps us improve platform performance and user experience.
  • Functionality Cookies: Remember your choices (language preference, username) to provide a more personalized experience.
  • Targeting/Advertising Cookies: Track your browsing activity to deliver relevant promotional content and measure marketing campaign effectiveness (only used with your consent).

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may prevent you from accessing certain features of the tht89 platform or result in reduced functionality. For more information about managing cookies, consult your browser's help documentation.

9. Children's Privacy

tht89 services are intended exclusively for individuals who are at least 21 years of age or the legal gambling age in their jurisdiction, whichever is higher. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21. Our registration process includes age verification mechanisms to prevent underage access.

If we become aware that we have inadvertently collected personal information from someone under the age of 21, we will take immediate steps to delete that information from our systems and terminate the associated Account. If you believe we have mistakenly collected information from a minor, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Parents and guardians should monitor their children's online activities and ensure minors do not access age-restricted gaming platforms. We encourage families to use parental control software to block access to gambling websites.

10. International Data Transfers

tht89 operates internationally and may transfer your personal information to servers located outside Indonesia for processing and storage. When we transfer data across borders, we implement appropriate safeguards to ensure your information receives an equivalent level of protection regardless of where it is processed.

These safeguards may include:

  • Processing data only in jurisdictions with data protection laws deemed adequate by international standards
  • Implementing standard contractual clauses approved by data protection authorities
  • Ensuring third-party service providers adhere to internationally recognized data protection frameworks
  • Using encryption and other technical measures to protect data in transit

By using tht89 services, you acknowledge and consent to the transfer of your personal information to countries outside Indonesia for the purposes described in this Privacy Policy.

11. Changes to This Privacy Policy

tht89 reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect your privacy rights, we will provide additional notice through email or a prominent announcement on the tht89 platform. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of tht89 services after the effective date of Privacy Policy changes constitutes acceptance of the revised policy. If you do not agree with the modifications, you must cease using the platform and may request Account closure and data deletion in accordance with your privacy rights.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels:

  • Email: [email protected] (Subject line: "Privacy Inquiry")
  • Live Chat: Available 24/7 on the tht89 website
  • WhatsApp Support: Available Monday to Sunday, 09:00 to 23:00 WIB

We aim to respond to all privacy-related inquiries within 48 hours during business days. For data subject access requests or exercising privacy rights, please allow up to 30 days for processing while we verify your identity and compile the requested information.

Your privacy is important to us, and we are committed to addressing your concerns promptly and transparently. Our customer support team is trained to handle privacy matters with sensitivity and professionalism, ensuring your questions receive thorough, understandable answers.

Questions About Your Data Privacy?

Our support team is available 24/7 to answer questions about how we protect your personal information. We're committed to transparency and want you to feel confident about how your data is handled at tht89.

Visit Our FAQ Terms & Conditions Responsible Gaming